Technology + Talent = Success
“We run contests that generate new initiatives – sometimes highly disruptive – and if we think the initiative is good, we finance it.”
Collaboration delivers higher returns
“We are connecting with ecosystems of partners and fintechs to understand their main assets for user experience and technology and accelerate how we bring new initiatives to our customers.”
A customer-first approach to innovation
What lessons can be learned from those who are confronting the challenges of digitization, the threat posed by digital-first challengers and who have embraced opportunities for change? A focus on customer and operational leadership.
Incumbent banks are embracing digital in their transformation efforts – but are they moving fast enough to put digital and customers first? For banks that had been grappling with digital transformations, the impact of COVID-19 was an unexpected reckoning.
Banks are looking to the future, and it’s clear that the time for talking about digital transformation is over – so how can banks make the move from digital laggard to digital leader?
More insights from our Global Banking Benchmark Study series:
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Senior VP, Financial Services
Managing Director, Management Consulting
Associate Managing Director, Management Consulting
Director, Business Development